I am one of the most blunt people you will ever encounter. I live and love hard, lol. BUT by this you can assure yourself I will NEVER lie to you or string you along. Honesty to is very important and it hurts when others betray that trust. Those that know me well KNOW that I would give my last meal or dollar to them if they needed it. I’ll be the first to step up and help anyone who truly needs it with a smile on my face. Its good to help others….
When people speak of business practices I usually don’t agree with the thinking of the customer is ALWAYS right or comes FIRST. I do not think the people I see in session are customers. I see them as clients with individual needs and expectations. Sometimes I can indulge them and other times not.
Yesterday was a packed day of total fun. I saw three new clients and ran around town shopping and eating, lol. One of my final stops was to pick up a perscription for my mother as Wal-Greens. I was on the outside lane and because of my vehicle I had to get out and stand beside the Thingy to get the transaction done. While standing there the wonman in the car in the other lane went freaking psycho and began screaming obscenaties er however its spelt at the lil lady on the otherside of the window. My mouth dropped and I just stared at her. Well her not knowing me and her being full of herself screamed at me saying,” WTF are you looking at”. I took a step forward and yelled back NOT using bad words!!! The lady did her besst to keep her composure, but had started to cry. So I said before I left actually yelled it back at her, ” Are you happy now? Are you happy that tonight when you lay your head on your pillow that you made her cry”?
The two lanes of cars behind me said nothing, I guess most wouldn’t have. But me being who I am I had to. As I drove away I hit my Wal-Greens speed dial to speak with a manager to give the lady kudos for the way she handled it. The store manager said she’d relay the msg to the Pharmacy manager.
She is that situation had no choice really on how to handle the “psycho woman” either that or possibley loose her job. I OTOH don’t subscibe to that kind of thinking or run my BIZ that way.
Once I had a gent come in to my MP and and say at the counter,” Well I can go down the street and get a massage cheaper”. I came around out into the foyer and opened my front door and told him that he was LATE and kept a smile on my face the whole time. The look on his face was priceless and he then left. It was summer and business of course was slow, but I didn’t want any of my ladies to have todeal with that kind of mentality.
I understand given the times that we all are looking for the best possible deals. BTW, Wal-Geens has awsume deals!!! I shop there often and get tons of register rewards and have a discount card for purchases!!! BUT to come in knowing what a business rate is and begin to hagle from the git go when its not a business that is set like that,,, well…..
I will have to continue this later. I have to go pick up a Cello from the school. When I start my next blog it will be about my established clients and what they mean to me and what makes them different than a customer….
Gettin' you rubbed the right way!
Enchanted Journeyz blog post written by Tammy Lynn.
You can contact Tammy Lynn at 918-724-0014.
Recent Comments